Multiplex as an organization is committed to creating products which not only paramount the upmost scientific advances, but the highest attainable, five-star quality. To that extent, we have adopted our ultimate goal:
Ensuring thorough customer satisfaction,
through continuous improvement of the quality,
reliability and optimal performance of all products
furnished by this company.
In accordance with this goal, we adhere to these, our "Cornerstones of Quality:"
- Quality System
Multiplex is an ISO9001:2000 Certified company
- Operations
Training > Process Control > Monitoring > Improvement
- Reliability
Qualification to Bellcore, Telcordia and ITU standards
- Partnerships
We demand that our suppliers and vendors maintain their own quality programs
QUALITY POLICY
Multiplex is proudly committed to excellence in product performance, reliability and quality through the pursuit of technological advancement, and the application of proven manufacturing techniques.
We continuously improve the level of quality that has become an inherent element of our work environment and an integral part of our products. Toward this end, we challenge not just ourselves, but our suppliers to partner with us to serve our valued customers with distinction.
We knowingly acknowledge that the achievement of our organizational goals and corporate success lies in our ability to:
- Provide products and services with the highest degree of excellence
- Consistently meet or exceed the requirements and expectations of our customers
